Privacy Policy

1. Who We Are

Assignment Helper UK is responsible for handling your personal information in connection with our website, customer support, and order process.

Contact Details

Phone: +44 (161) 5645566
Email: info@assignmenthelperuk.com
Address: West End, W1167-169 Great Portland Street London

If you have any questions about this Privacy Policy or how we handle your information, please contact us using the details above.

2. Information We Collect

We may collect the following types of information:

Personal Information

This may include:

• Full name
• Email address
• Phone number
• Billing details
• Country or location
• Any information you provide when contacting us

Order Information

When you place an order, we may collect:

• Assignment subject or title
• Academic level
• Deadline
• Uploaded files
• Instructions and requirements
• Referencing style
• Tutor comments or revision requests

Payment Information

Payments may be processed through secure third-party payment providers. We do not usually store full card details on our own systems unless necessary for payment administration.

Technical Information

When you use our website, we may collect:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referral source
• Cookie and usage data

3. How We Use Your Information

We may use your information to:

• Process and manage your order
• Respond to inquiries and support requests
• Send updates about your order
• Deliver files and revision-related communication
• Process payments and verify transactions
• Improve our website and services
• Prevent fraud, abuse, or misuse
• Meet legal, tax, or regulatory obligations
• Send marketing emails, where you have agreed to receive them

4. Legal Basis for Processing

We process your information on one or more of the following grounds:

Contract

Where we need your information to provide the service you requested.

Legitimate Interests

Where we need it for reasonable business purposes such as customer support, fraud prevention, service improvement, or internal administration.

Legal Obligation

Where we must keep or process information to comply with legal, accounting, or tax requirements.

Consent

Where you have agreed to certain uses, such as optional marketing communication.

5. How We Share Your Information

We do not sell your personal information.

We may share information only where necessary with:

• Internal support and administration staff
• Payment processing providers
• Website hosting or technical service providers
• Professional advisers
• Legal or regulatory authorities where required
• Experts or service partners involved in order completion, only where necessary

We keep any sharing limited to what is relevant and necessary.

6. Confidentiality of Orders

We understand that privacy matters. Assignment details, uploaded files, personal information, and communications are treated as confidential.

Your data is only accessed where needed for:

• Customer support
• Order processing
• Payment administration
• Quality review
• Legal or security reasons

7. Cookies and Website Tracking

Our website may use cookies and similar tools to:

• Make the site function properly
• Improve user experience
• Measure website traffic and performance
• Support analytics and advertising where applicable

Some cookies are necessary for the site to work. Others may only be used with your consent.

You can manage cookie settings through your browser or any cookie controls shown on our website.

8. Data Retention

We keep personal information only for as long as reasonably necessary.

This may include retaining data for:

• Order delivery and support
• Revision handling
• Complaint or dispute resolution
• Fraud prevention
• Legal, tax, and accounting purposes

Retention periods may vary depending on the type of data and why it was collected.

9. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure.

These measures may include:

• Access controls
• Internal account restrictions
• Secure payment systems
• Monitoring for misuse
• Controlled handling of customer files and data

No online platform can promise absolute security, but we take data protection seriously and work to reduce risk.

10. International Data Transfers

Some of the services we use may process information outside the UK. Where this happens, we aim to use suitable safeguards to protect your information in line with applicable data protection requirements.

11. Your Rights

Depending on your circumstances, you may have the right to:

• Be informed about how your data is used
• Request access to your data
• Request correction of inaccurate information
• Request deletion of your data in certain cases
• Restrict processing in certain cases
• Object to processing in certain cases
• Request transfer of your data in certain cases
• Raise concerns about automated decision-making, where relevant

To make a request, contact us at info@assignmenthelperuk.com.

12. Marketing Communications

If you have agreed to receive promotions or updates, we may send you emails about services, offers, or site updates.

You can stop receiving marketing emails at any time by:

• Clicking the unsubscribe link in the email, or
• Contacting us directly at info@assignmenthelperuk.com

Please note that we may still send important service emails if you have an active order with us.

13. Third-Party Links

Our website may contain links to other websites. If you click on a third-party link, you should review that site’s own privacy policy.

We are not responsible for how third-party websites collect or use your information.

14. Children’s Privacy

Our services are not intended for unlawful or inappropriate collection of children’s personal information.

If you believe personal information has been submitted to us in error, please contact us so we can review and address the matter.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or website changes.

Any updated version will be posted on our website and will apply from the date shown at the top of the page.

16. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us:

Assignment Helper UK
Phone: +44 (161) 5645566
Email: info@assignmenthelperuk.com
Address: West End, W1167-169 Great Portland Street London

17. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we have a chance to resolve the issue.

You also have the right to raise a complaint with the relevant UK data protection authority.